As hybrid working becomes the norm for millions of companies, SMEs need to rethink how they shape work patterns, and adopt new ways of working to meet employee preferences. 

Office of National Statistics figures show a third of staff worked from home in 2020, up by four times compared with before the pandemic. And it seems that despite social distancing measures relaxing, working from home will remain the norm for quite some time. 

Large organisations such as Apple for instance, are trialing a new hybrid model, with employees working three days a week but will offer flexible support for remote work in company-wide pilot project.

We’ve put together some practical and strategic ideas to help your SME adopt a successful hybrid approach to working:

Create feedback loops

Regular communication with team members will create an energising and healthy work culture.  Keep 1-to-1 catch ups consistent so everyone feels accountable and valued. These will not only help motivate team members, but they will also help keep your organisation achieving its wider goals. 

Feedback loops are essential for employee retention too.  If managers are not talking with their team on a consistent basis, they’ll leave to pursue ‘greener pastures’ where they feel they’ll be heard and valued.

Consistency in reporting and accountability 

It is important for SMEs to adopt a level playing field for employees who continue to work from home, so they don’t miss out on promotion, career progression or accountability. Home workers should still be considered a committed and valued member of your team. When you have in-person meetings that require decision making, try using online polling to ensure that everyone is participating equally and fairly wherever they are working from. 

Separation from work and home life

Making sure there is a clear separation between work and home life is essential. Managers should encourage their teams to switch off at designated times and take regular breaks away from their desk (just as they would having a lunch break and shutting down for the day in the office). 

Not being able to have a clear separation between home and work life can lead to the pressure of work inhabiting your home and that can be challenging for a lot of people.

Encourage virtual watercooler conversations

We all miss those casual and impromptu conversations by the watercooler in the office, but these should be encouraged virtually.  Set up regular team chats where work-talk is banned and allow people to share personal stories and social stuff.  This can help break down communication barriers and provide a much-needed platform to relax and offload, particularly those employees who live alone. 

We are providing consultation for a lot of SMEs now to help them adapt to a hybrid workplace model and culture.  We’d love to be able to share our ideas and help you too.  Contact us for a FREE consultation >>